Frequently Asked Questions
Planning a stay in Labège, near Toulouse? Find answers to frequently asked questions about our rooms, breakfast, and services here.
The Originals Access, Hôtel Innostar welcomes you year-round to its 46 air-conditioned rooms, less than a kilometer from the Diagora Convention Center. Contact us to learn more!
Where is the Innostar Hotel located?
The hotel is located in Labège, in a quiet area just minutes from over 20 restaurants, business centers, and the Diagora convention center. Public transport provides easy access to the surrounding area.
Our locationHow many rooms does the hotel offer?
The hotel offers 46 air-conditioned rooms with a minimalist decor: Double, Twin and Triple rooms. They can accommodate up to 3 people depending on the category.
Our roomsWhat are the check-in and check-out times?
Check-in is from 5pm on weekdays (5:30pm on weekends) and check-out is before 11am.
Learn moreWhat are the reception hours?
The reception is open weekdays from 6:30 am to 12 pm and then from 4 pm to 8:30 pm. On weekends and public holidays, we are open from 7:30 am to 12 pm and from 5:30 pm to 8:30 pm. You can contact us by email and via the contact form.
Contact usWhat is the price of breakfast?
The continental breakfast buffet is available for €9.50 per person, Monday to Friday from 6:00 to 9:00 AM and on weekends from 7:30 to 9:30 AM.
Enjoy breads and pastries, cereals, jams, a waffle bar, pancakes, madeleines, yogurts, compotes, fruit, fruit juices, and hot drinks, with a cold savory option (cold cuts, ham, hard-boiled eggs, cheese). We do not offer scrambled eggs or bacon.
Our breakfastIs it possible to eat on site in the evening?
Yes, throughout the opening period, the hotel offers a selection of meals in jars: artisanal recipes without colouring or preservatives, made with local and French ingredients, available as starters, main courses and desserts ready to heat up in a few minutes.
Learn moreAre pets allowed?
No, pets are not allowed at the Innostar Hotel.
What additional services do you offer?
The hotel offers many services for your comfort:
- free and unlimited Wi-Fi connection
- free parking on site
- an electric car charging station
- the loan of hair dryers, irons and ironing boards
- a massage chair with free access,
- Installation of a baby cot for €5 (only in Double or Twin rooms).
Is the hotel accessible to people with reduced mobility?
Yes, two of our Double rooms are accessible to people with reduced mobility.